Jack Braithwaite
HR Technologist, Analyst
& Business Partner
Call me:
07 307 564 379
Email me:
Connect with
me on Linkedin:
Hi, I'm Jack!
I'm a tech savvy, commercially focused Senior HR Analyst backed by over a decade of HR experience with uniquely broad industry exposure, complimented by a HR generalist background and knack for HR systems, data visualisation and industrial relations.
​
Industry coverage includes Retail, Media, Education, For Purpose (NFP) and Law supporting international client groups.
​
Download an offline copy of my CV here:
​
UNIQUE EXPERTISE
Multi-Industry exposure + international HR experience
​
My uniquely broad experience base has included working across Retail, Media, Education, Law (professional services) and for Purpose Community Services / Allied Health.
​
Geographically I have provided HR support to client groups across Europe, Australia, New Zealand and Singapore.
Bespoke HR tech solutions design and integration
​
Not being satisfied with just making do with vanilla setups, I've designed, customised and deployed in house bespoke solutions to unlock new HR capability for organisations.
​
This includes Success Factors and Chris21 Customisation, Online Sharepoint form design, and integration with external sofrware solutions such as My Recruitment+.
Strong capability across the HR spectrum
​
More than just a single speciality! From Enterprise Bargaining and Fair Work Commission Proceedings to Data Visualisation and Analytics, I've delivered guidance and advice across a breath of HR specialisations.
​
Operational HR capability has also included end to end performance management, recruitment, worker's compensation and policy development.
ORGANISATIONS
Senior People BI & Analytics
Dixons Carphone
November 2019 - Present
-
Managing the central People Analytics function of Dixons Carphone, supporting the UK and Ireland international portfolio of over 20,000 colleagues, Partnering with senior business and technology leaders across the organisation.
-
Specialist data consult and lead on various organisational initiatives such as largescale restructures, international engagement surveys, HR technology deployments and system customisations,
-
Development of advanced and bespoke analytics models to provide actionable insights for strategic business initiatives from a range of sources
HR Solutions and Project Lead
The Benevolent Society
May 2017 - July 2019
-
Portfolio supporting a team of HR Business Partners and over 1,500 staff across 4 Australian states.
-
Responsible for designing and delivering organisational solutions focused HR Systems enhancement, automation and customisation.
-
Provision of workforce metrics and analytics, providing key support to HR Business Partners during strategic initiatives such as engagement, organisational structure and benchmarking.
-
HR generalist senior advisory support for the HR Operations Team and business leaders including management of the HR Operations Team during periods leave.
HR Generalist
(Contract Role)
Waverley Council
May 2015 - July 2015
-
Full suite HR Generalist support alongside a team of HR Partners.
-
Coaching and partnering with managers on senior recruitment, industrial/employee relations, conducting workplace investigations, performance and change management.
HR Advisor
& Acting HR Business Partner
The Benevolent Society
August 2016 - May 2017
-
Senior Advisory HR support for a team of 3 HR Business Partners across a broad geographical portfolio (Rural and Metropolitan NSW/QLD) and multi-disciplinary client base.
-
Acting for HR Business Partners during periods of leave and as an escalation point for HR Operations Team.
-
Providing Specialist advice on matters of performance management, engagement, talent, employee relations and project implementation.
HR Advisor
(Parental Leave Contract)
Southern Cross Austereo
July 2015 - August 2016
-
Shared national portfolio of over 2,300 staff alongside another HR Generalist and recruitment specialist.
-
Broad and fast paced HR generalist partnering in the media industry supporting radio, TV and digital business units covering multiple regional and metropolitan markets across Australia.
-
Strong focus on performance management, employee/industrial relations, organisational training & development, WHS, workers compensation and employee engagement initiatives.
Workplace Relations Advisor
Australian Business Lawyers & Advisors
October 2014 - February 2015
-
Responsible for providing professional, accurate and business driven industrial relations and generalist HR advice to member organisations.
-
Uniquely broad industrial relations exposure - the Workplace Advice unit provides HR assistance to small, medium and large businesses alike across both blue and white collar sectors.
HR Business Partner
(HR Advisor)
Navitas
November 2013 - October 2014
​
-
Portfolio covering approximately 1,500 staff working with a decentralised team of HR support personnel with clients covering multiple Australian states including New Zealand and Singapore.
-
Acting as a key HR consultant for managers and multiple decentralised HR and shared service representatives across Australia and internationally.
-
Close support and appearance for business units through Fair Work dispute proceedings such as unfair dismissal applications, conciliation and arbitration.
HR Coordinator
Navitas
July 2012 - November 2013
-
Provided end to end employee lifecycle HR Coordination. This included HR advice and support around recruitment, remuneration, ER/IR, performance management, employee movements and change across multiple jurisdictions as well as integrating with various HR and shared service representatives across Australia and abroad.
HR Administrative Assistant
Navitas
March 2010 - June 2012
-
Supporting a HR Manager and team of HR Coordinators with generalist HR administrative functions, Policy/EA interpretation, letter drafting and ADP HRIS upkeep.
KEY ACHIEVEMENTS
Dixons Carphone
Managed the Analytics and reporting workstream for Dixons fixing the fundamentals program which transformed and transitioned Dixons Carphone’s HR operations and payroll to Capgemini. Responsible for developing contractual and commercially impacting KPI’s between the organisations spanning HR Operations, Payroll and Resourcing.
Designed and deployed Dixon Carphone's first HR analytics database (Azure) encompassing Success Factors and SAP Payroll information enabling tailored Power BI reporting solutions spanning both strategic and operational. Being purposefully designed with capacity for flexibility and growth, this allowed for integration with various business systems and data sources beyond just HR for deeper insight.
Developed various bespoke financial / HR analysis models providing recommendations to senior HR leaders. These included items such as the financial and people impact forecasts of largescale organisational restructures, examining sickness leave policy harmonisation models and various targeted colleague benefit programs/initiatives.
Year on year trend mapping, data design and organisational hierarchy lead on the international colleague engagement survey (29,000+ colleagues in scope) across the Dixons Carphone Group. This included acting specialist technical lead on the tender and onboarding of Dixons’ new engagement survey provider (Glint), overseeing the organisation’s future engagement data design and transition to the Glint platform.
Designed and deployed an updated HRIS full organisational hierarchy under a revamped and unified company reporting structure (20,000+ colleagues). This removed significant structural barriers to enhanced strategic level reporting, added key operational reporting enablers such as store level codification and streamlined data validation processes.
The Benevolent Society
HR technical lead on the data translation, organisational mapping, position structure and migration of over 700 staff transferring from a SAP database to CHRIS21 as part of an organisational acquisition. Additional HR complexity was navigated when integrating public sector crown award entitlements with the national Fair Work System.
Designed an electronic HR/Payroll employee change notification process in Sharepoint completely replacing the previous paper based system and manual spreadsheets. Features included automated emails, approval workflows and contract generation tracking.
Managed the organisational data mapping process and key project contact for annual Gallup Q12 Engagement Survey enabling the linking of engagement data with key business metrics such as client complaints and absenteeism.
Partnered with the Talent and Attraction Lead and IT team to create a completely online vacancy and on-boarding process between CHRIS21 and MyRecruitment+. The unique two way integration provided a platform for sending position metadata (i.e cost centres & FTE) into MR+ while electronically generating new starter information directly back into CHRIS21.
Elevated the organisation’s turnover analytics by designing a regrettable/non-regrettable, high/low impact matrix and automated data collection survey to build upon existing turnover metrics. This allowed managers and leadership teams to deep dive into their voluntary turnover statistics focusing on high impact, regrettable losses to the business.
Elevated organisational capability for utilising HR data in CHRIS21 to meet real time business needs such as available FTE vs actual, position metadata, matrix reporting structures, remuneration banding and CHRIS21 database customisation.
Waverley Council
Revamped existing recruitment tools and processes to both successfully align candidate selection with Waverley's new organisational values and drive enhanced behavioural / cultural assessment.​
Southern Cross Austereo
Successfully supported the business through disputing a psychological workers compensation claim and advising on legal avenues for termination due to illness and incapacity.
Project managed a 3 day digital bootcamp for over 50 attendees forming part of SCA’s transformation from a radio to digital media organisation. The impact resulted in 7 groups each generating plans to drive between $1 - 4 million in new revenue for their respective markets.
Navitas
Led the HR start-up of a brand new NZ business unit, liaising with local legal firms in the development of localised contracts. Acting as the sole HR contact for the new College, I quickly generated competency with NZ employment law for the business, advising management on all HR matters.
Drafted critical employee communications during enterprise bargaining and periods of industrial action. This included educating staff on company positioning around key items and obligations during industrial action as well as countering union communications.
Managed enterprise bargaining negotiations with the business and the National Tertiary Education Union for a period of 4 months while the HR Manager role was vacant.
Expanded and upskilled the Administrative Assistant role to act as an HR Coordinator for two business units in Adelaide and Perth. This included close HR support during the eventual closure of the Adelaide College.
QUALIFICATIONS
2009
Bachelor of Arts in Organisational Learning
Major in Human Resources Development
University Of Technology Sydney
2010
Certificate IV in Training and Assessment
MRWED Training and Assessment